Last Updated: May 1, 2025
Welcome to MapleRetreatHotels. This Cookie Policy explains how we use cookies and similar technologies on our website (mapleretreathotels.com) and mobile applications to enhance your experience.
We encourage you to read this policy to understand what cookies are, how we use them, and what choices you have regarding their use.
Cookies are small text files that are placed on your device (computer, tablet, mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners information about how visitors use their site.
Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).
We use the following types of cookies on our website:
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.
These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages. The information these cookies collect is aggregated and anonymous. They help us improve how our website works and understand what interests our users.
These cookies allow the website to remember choices you make (such as your preferred language or the region you are in) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers.
Some cookies are placed by third parties on our website. These third parties may include:
These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our website and other websites. This information may be used to provide advertisements about goods and services that may interest you.
Below is a list of the main cookies we use and what we use them for:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| mrh_session | Essential | Manages user sessions and basic website functionality | Session |
| mrh_preferences | Functional | Stores user preferences such as language and currency | 1 year |
| mrh_reservation | Essential | Manages booking information during the reservation process | Session |
| mrh_cart | Essential | Keeps track of items in your booking cart | Session |
| _ga, _gid | Analytics | Google Analytics cookies used to distinguish users and track page views | 2 years, 24 hours |
| _fbp | Advertising | Used by Facebook to deliver advertisements | 3 months |
This list is not exhaustive and may change as we improve our website or as third parties change their cookie usage.
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. You can also use the "Help" feature in your browser for more information.
Here are links to instructions for managing cookies in common web browsers:
We provide a cookie consent tool when you first visit our website that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.
For cookies set by third parties, you can also opt out directly with those third parties:
Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our website does not currently respond to "Do Not Track" signals.
If you choose to disable cookies, you may not be able to use some features of our website. Essential cookies cannot be disabled as they are necessary for the website to function properly.
Disabling performance and analytics cookies will mean we cannot gather information to improve our website and user experience. Disabling targeting and advertising cookies will result in less relevant advertisements but will not eliminate advertisements altogether.
In addition to cookies, we may use other similar technologies on our website:
Web beacons (also known as clear gifs, pixel tags, or web bugs) are tiny graphics with a unique identifier, similar in function to cookies. While cookies are stored on your device, web beacons are embedded invisibly on web pages. We may use web beacons to track user behavior, deliver cookies, count visits, understand usage patterns, and monitor the effectiveness of our promotional campaigns.
Local storage technologies, such as HTML5 localStorage and indexedDB, may be used to store information on your device. These technologies are similar to cookies but can store larger amounts of data and are not transmitted to the server with each page request.
We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to check this page periodically for any changes.
If we make significant changes to this policy, we may provide additional notice such as a prominent website notice or an email notification.
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: privacy@mapleretreathotels.com
Postal Address:
MapleRetreatHotels
Privacy Office
85 Wellington Street
Toronto, ON M5H 2C3
Canada
Phone: +1 (800) MAPLE-RT